Q:How to use Rainspeed?
Click connect button in the main screen to use Rainspeed. If system show a dialog to request a connection permission, click OK or Accept to continue.
Q:How long can I use Rainspeed for each connection?
As long as you can. We don't set time or traffic limition on each connection
Q:Why can't I use internet after connection established?
Fist of all, check your network connection. Then make sure you've disabled battery optimization for Rainspeed in battery setting (which means enable background activity for Rainspeed). If you enable Smart Proxy, you also need to make sure all the apps you need to proxy is checked in Smart Proxy setting.
Q:When I try to connect, system request a permission, but I can not accept it, why?
You may be running some app which changes the screen color or opens a floating window. security system prevent VPN to be running under these cases. You need close this kind of app temporarily to continue.
Q:Cannot connect & Troubleshooting.
Here are some quick steps that may help you troubleshoot the connection issues:
1、Check if your Internet Connection is working(Wi-Fi or Mobile Network).
2、Go back to the home page and try a different VPN Server.
3、We support multiple protocols,you can switch the protocol mode and try again.
4、Reboot your phone and retry the connection.
Q:Why is my connection slow?
When you are using Rainspeed,all your internet traffic is being routed to our server through an encrypted tunnel and also send back to you through our server, it will lose a small amount of internet speed.lf there's a noticeable slowdown, please check if your internet connection is working and try another server.
Q:Why am I still not a pro member as it should be?
If you are using Rainspeed on mobile device,please click the restore purchase button,as there are always
delays while data transferring.
Contact us
If you have any other problems Please Contact us for support at gajicaeqbierlyeqi@hotmail.com